As the Solution Architect for Digital Platforms, you will drive the adoption of modern digital
technologies, ensuring seamless integration with legacy systems. You will act as the key interfac
between business stakeholders and IT teams, ensuring pragmatic and fit-for-purpose solutions are
delivered.
Key Responsibilities
● Strategic Alignment: Ensure digital initiatives align with business priorities and add value to
customer engagement.
● Technology Advisory: Provide guidance on the feasibility of digital solutions and ensure
they align with the company’s technology landscape.
● Stakeholder Management: Serve as a bridge between business teams and IT, ensuring
smooth implementation of digital strategies.
● Platform Adoption: Promote the use of digital platforms and ensure their optimal
implementation based on industry best practices.
● Integration Management: Define and oversee integration strategies to connect digital
solutions with backend systems.
● Vendor Collaboration: Work closely with external technology partners to optimize solution
delivery.
Required Skills & Expertise
● Experience: At least 10 years in solution architecture, digital transformation, or customer
engagement platforms.
● Technology Stack:
○ Strong knowledge of Microsoft Dynamics 365 and marketing automation tools
(Tealium, Adobe Campaign).
○ Expertise in API management and integration frameworks.
○ Experience in modern web & mobile application architectures.
○ Solid understanding of cloud platforms (Azure, AWS).
● Soft Skills:
○ Strong analytical and problem-solving skills.
○ Ability to challenge both business and IT teams to reach optimal solutions.
○ Excellent stakeholder management and communication skills.
○ Fluent in English and/or French.
Ideal Candidate Profile
We are looking for someone who is:
● Business-Driven & Technically Strong – This is not a traditional IT role; the focus is on
business impact and value creation.
● Innovative yet Practical – Able to introduce new technologies where they add value while
ensuring realistic implementation.
● A Constructive Challenger – Engages IT teams to optimize delivery without unnecessary
complexity.
● Results-Oriented – Drives decision-making and execution to maintain momentum in digital
initiatives.
● Tech-Savvy & Forward-Thinking – Keeps up with digital trends and ensures strategic
technology adoption.
Key Deliverables
● High-level solution briefs (including integration strategies & technical recommendations).
● Technology awareness & adoption guidelines to help teams maximize platform capabilities.
● Business-IT alignment workshops and related documentation.